8 Best Paying Jobs in Consumer Services

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Consumer companies jobs span a lot of industries and have a variety of salaries, with prime earners making $50,000 a yr in the U.S., in response to information by ZipRecruiter. (*8*) in the patron finance business are always evolving, with many roles transitioning into digital or distant jobs in current years. In this information, we have recognized the eight top-paying jobs in shopper companies that can assist you make well-informed decisions about your profession.
Our Top 8 Picks for the Best Jobs in Consumer Services

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Retail buyer help
In a retail buyer help place, you instantly assist customers as they store for merchandise. This job is commonly achieved in particular person in a brick-and-mortar retailer. You may work at a customer support desk the place you reply questions, assist clients find objects, and carry out product returns and exchanges. Other buyer help employees may go in different components of the shop, helping clients as they browse merchandise. Some jobs in this discipline can be achieved remotely by cellphone or dwell chat as you assist clients with their on-line purchases.
Most retail buyer help positions do not require a school diploma, and also you’ll obtain any coaching you want instantly on the job. The positions could also be entry-level, or you could have to work your approach up from a lower-level place. Some may require earlier customer support expertise. The common annual wage for this place in the U.S. is $30,060.

Medical receptionist
Medical receptionists performs a variety of duties, together with scheduling affected person appointments, answering telephones and making outbound calls, welcoming sufferers and helping them with paperwork, processing billing and funds, common clerical duties and extra. This is most frequently achieved in particular person in a healthcare setting, though there are some digital medical receptionist positions that may be carried out remotely. Virtual receptionists have lots of the identical duties as in-person positions, together with answering telephones and scheduling appointments.
For most medical receptionist jobs, you want a highschool diploma or GED and may obtain the required coaching on the job. Some certificates applications, reminiscent of these for medical workplace expertise or medical reception, may also help you grow to be extra certified — and due to this fact have a neater time securing a job or demanding the next wage. The common annual wage for a medical receptionist working in a doctor’s workplace in the U.S. is $33,670.

Bank teller
Bank tellers help shoppers in making monetary transactions, reminiscent of withdrawals, deposits, transfers, exchanging currencies, and ordering checks. They reply consumer questions and electronically report all transactions. Most tellers bodily work in monetary establishments, though there may be an growing demand for digital financial institution tellers. Virtual tellers most frequently help shoppers remotely by means of interactive teller machines (ITMs) utilizing video expertise.
Most financial institution teller positions are entry-level and require a highschool diploma or GED. Companies present on-the-job coaching as wanted. Employers will often require that you simply cross a background test since you may be coping with massive sums of cash. The common annual wage for financial institution tellers in the U.S. is $34,930.

Client companies coordinator
A consumer companies coordinator manages the communication between a corporation and its shoppers. They might have all kinds of duties, together with answering consumer calls and responding to emails, scheduling conferences and teleconferences, sustaining consumer account information, escalating consumer complaints and growing advertising and marketing supplies. Some coordinators work in particular person, and others work remotely.
You’ll want a highschool diploma or GED, and lots of employers choose that candidates have a bachelor’s diploma. Computer expertise are additionally obligatory, and former administrative expertise can be useful. According to the Office and Administrative Support Occupations, the typical annual wage for this place in the U.S. is $43,430.

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Technical help consultant
As a technical help consultant, you help shoppers with their pc and expertise points by way of cellphone, dwell chat or electronic mail. You may go with shoppers to troubleshoot issues with pc {hardware} or software program, connectivity points, printing or different technical points, relying on the corporate you’re employed for.
To work as a technical help consultant, you’ll have to be proficient with computer systems. Many jobs require a school diploma in Computer Science or a associated discipline or that you’ve earlier technical expertise. The common annual wage for this job in the U.S. is $57,650.

Flight attendant
Flight attendants work for airways and spend most of their time in flight. They greet airplane passengers, carry out security checks, serve refreshments, and supply help to make sure everyone seems to be secure and cozy whereas touring. Flight attendants will need to have robust customer support expertise and have the ability to keep calm in an emergency scenario. They ought to have the ability to work uncommon hours exterior a “regular” work week.
To grow to be a flight attendant, you’ll want a highschool diploma or GED and endure an intensive coaching interval by means of your employer. The coaching often takes place over a number of weeks. Most employers would require you to be CPR licensed and to endure a background test and drug screening, and there could also be top necessities. The common annual wage for flight attendants in the U.S. is $62,280.

Concierge
A concierge typically works in a lodge or different hospitality facility, though some may go in personal, residential settings. A concierge is answerable for offering impeccable customer support to visitors or residents and serving to to coordinate their actions. Some typical duties embody managing visitors’ baggage, arranging transportation and scheduling excursions, offering details about native points of interest, making reservations and dealing with requests and complaints.
Depending on employer necessities, you could want a highschool diploma, GED or a level in Hospitality. A school diploma might make it easier to safe a higher-paying job in the sphere or advance your profession extra rapidly. The common annual wage for a concierge in the U.S. is $37,520.

Customer service consultant
Customer service representatives help shoppers with their services or products wants, typically over the cellphone, electronic mail or dwell chat. Depending on the corporate you’re employed for, you could assist clients troubleshoot points, help them in opening accounts, suggest services or products or assist to resolve buyer complaints. There are many in-person jobs accessible, though there’s a rising demand for distant staff.
A customer support consultant job is often an entry-level place and would not require a school diploma or earlier expertise. You prepare on the job, however will want robust communication and interpersonal expertise and a few primary pc expertise for some positions. The common annual wage in the U.S. is $39,070.
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Best Paying Jobs in Consumer Services Guide
In this information, you’ll be taught the solutions to many questions on shopper companies jobs, together with the definition, necessities for shopper service positions and discover the highest-paying jobs in the sphere.
What is shopper service?
Consumer help companies are the interactions between an organization and its shoppers. Jobs in this discipline sometimes contain helping shoppers in particular person or by way of cellphone, electronic mail or dwell chat. In some jobs, you’ll have one most important obligation, reminiscent of serving to shoppers open an account over the cellphone, or your job might contain all kinds of duties, as wanted by the group.
Types of shopper companies jobs
There are many forms of shopper companies jobs accessible in virtually each business. The most typical varieties are retail, hospitality and finance shopper companies. Jobs — accessible as full-time, part-time and even non permanent or contract positions — could also be carried out in particular person or remotely. Since shopper service jobs span an enormous variety of industries and organizations, the forms of accessible jobs are virtually limitless.
Requirements for a shopper companies job
The formal necessities for shopper companies jobs range by kind and employer. Many are entry-level positions that require solely a highschool diploma or GED however some will choose that you’ve an affiliate’s or bachelor’s diploma or a certain amount of earlier expertise. The majority of employers will present any obligatory coaching on the job.
By definition, shopper companies jobs are forward-facing positions that require a excessive diploma of interactions between firms and shoppers, that means comfortable expertise are frequent to all positions. One of those is nice communication expertise, though the way you talk with shoppers will range by job. A place might require robust verbal communication expertise, robust written communication expertise, or each.
You’ll additionally want good interpersonal expertise, as you may be helping clients or shoppers most of your workday. In some jobs, you could be dealing with buyer complaints, and your employer will anticipate you to show a buyer’s adverse expertise with the corporate right into a optimistic one.
You might act as a liaison between shoppers and managers or be answerable for escalating points to acceptable groups throughout the firm. You’ll want battle decision expertise, and the flexibility to remain calm when shoppers are upset, retaining a optimistic angle by means of tough interactions and dealing properly with many various teams of individuals.
How to search out the highest-paying jobs in shopper companies
Do shopper companies jobs pay properly? Many do, however you will have to know discover these well-paying jobs. A superb place to start out is with job search websites reminiscent of ZipRecruiter. You can discover out what jobs can be found close to you utilizing key phrases like ‘buyer help jobs’ and ‘shopper companies’. You may also seek for the highest firms for distant shopper service jobs when you choose to do business from home.
Some job web site postings embody a wage vary which is a simple solution to learn how a lot a job pays. If there isn’t any wage data in the job description, you may test the corporate’s web site or look on the U.S. Bureau of Labor Statistics web site to search out the typical wage for the place.
To safe one of many highest-paying jobs in shopper companies, there are a number of steps you will have to take.
Make positive to shine your resume and test that it’s up-to-date. Be positive to put in writing a canopy letter for a job you apply to as many hiring managers will not even take a look at functions that do not have a canopy letter. Fill out the appliance totally and truthfully, together with the explanations for leaving a job if requested. If the employer schedules you for an interview, take a look at pattern questions for job seekers on-line and apply answering them forward of time.
Best Paying Jobs in Consumer Services FAQWhat firms are in the patron companies business?Any firm that gives shopper items or companies is in the patron companies business. Consumer monetary companies firms embody banks, fintech companies, shopper credit score counseling companies funding corporations, insurance coverage firms, bank card firms and accounting companies. Other shopper companies firms may be discovered in the healthcare, retail, authorized, private wellness, hospitality and data expertise sectors.
How many roles can be found in the patron companies business?Because shopper companies jobs are wanted throughout most industries, there are an enormous variety of jobs accessible. In 2020, there have been about 2.9 million customer support consultant jobs, over 1 million receptionist jobs and about 4.1 million retail gross sales jobs accessible in the U.S., in response to the Bureau of Labor Statistics. And these are only some of the roles that fall throughout the shopper companies business.
Is shopper companies a great profession path?Consumer companies is an effective profession path for many individuals. It’s comparatively simple to get began, as most jobs do not require superior levels, formal coaching, or intensive expertise. You can discover a shopper companies place in a discipline that pursuits you, and start with an entry-level job whereas working your approach up in the business. Many shopper companies jobs present on-the-job coaching; some provide the chance to finish certificates applications or present tuition reimbursement if you wish to additional your schooling and advance your profession path. Consumer companies jobs are more likely to be in excessive demand for the foreseeable future, as folks will proceed to buy items and companies, and many roles are evolving with technological developments.
How We Chose the Best Paying Jobs in Consumer Services
We chosen the best-paying jobs in shopper companies by trying on the common and median wage data supplied by the U.S. Bureau of Labor Statistics, from the place we bought particular wage ranges as properly. We additionally thought-about the extent of coaching required and the flexibleness of the hours.
Summary of Money’s Best Paying Jobs in Consumer Services

 

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